Contact Wave Transit

Hours of Operation

Our friendly Customer Service Representatives are available to take your call:

Monday to Friday – 7:00am to 7:00pm
Saturday to Sunday – 9:00am to 5:00pm

Bus schedules vary. Please visit our Routes and Schedules tab to view individual route schedules.

Addresses

Forden Station (Central Transit Center & Administrative Offices)
505 Cando St.
Wilmington, NC 28405

Padgett Station (Downtown Transit Center)
520 N. Third St.
Wilmington, NC 28401

Wave Transit Operations Center
1480 Castle Hayne Rd.
Wilmington, NC 28401

Staff Contacts

Marie Parker

Executive Director

(910) 202-2035

mparker@wavetransit.com

Marie Parker has over 23 years of transportation experience in the public sector and has worked in a variety of roles throughout her professional career, including Finance, Operations, and Executive Management.  Throughout her professional career, she has worked to pursue innovative technology, enhanced safety and service for customers, increased system efficiency, capital improvements, and improved customer satisfaction.  As a result, she has led agencies to many statewide and nationwide awards, including the NCPTA’s North Carolina’s Transit System of the Year Award for 2019, 2020, and 2022.  Marie serves on the Board of Directors for the North Carolina and American Public Transportation Association(s).  She is originally from Raleigh, NC and is a graduate of North Carolina State University. 

Jonathan Dodson
Deputy Director
(910) 202-2057
jdodson@wavetransit.com

Jon Dodson joined Wave Transit in May 2022 as Deputy Director. He has over a decade of experience in transit and transportation planning. In his role as Wave Transit’s Deputy Director, Jon oversees operations and planning, including fixed-route and paratransit services. Before joining Wave in May 2022, Jon worked for GoTriangle (RTP, NC) and CARTA (Charleston, SC).

He holds a Master of Urban and Regional Planning from the University of New Orleans as well as dual bachelor’s degrees from UNC-Chapel Hill.

Lance Flint
Finance Director
(910) 202-2056
lflint@wavetransit.com

Lance joined Wave Transit as Director of Finance in October 2022. He manages all aspects of Wave’s financial, accounting, and funding activities. He has more than 16 years of transportation industry financial management experience at Amtrak and Washington Metropolitan Area Transit Authority (WMATA) where he directed the financial planning, funding, and grants management functions.

Before joining the transportation industry, Lance held financial management roles in the private sector.  Originally from Lexington, VA, he holds a Bachelor’s degree from Washington & Lee University.

Organizational Chart 

Requests and Feedback

Customers and community members may request new bus stop locations, bus stop amenities, ADA accommodations, or our attention to other needs. Request forms and contact information is available below.

Additionally, customers may submit feedback or complaint regarding service. Our goal is to provide safe, timely, and courteous service to our customers. If we didn’t meet this goal, please let us know.