Careers at Wave Transit

Mission Statement

The mission of the Cape Fear Public Transportation Authority- Wave Transit is to develop and maintain an effective, efficient, and safe system of public transportation services within  southeastern North Carolina which is responsive to the mobility needs of the community.

Transportation services provided shall be designed to maintain and encourage the use of public transportation and shall contribute to the economic vitality of the community, the conservation of natural resources and the protection of the environment.

In an effort to uphold this mission, Wave Transit and its contractor are committed to hiring and maintaining knowledgeable management and qualified employees.

Current Openings

Customer Service Representative (part-time)

Job Description

A pleasant and helpful manner while providing assistance to passengers, staff, and external organizations visiting Wave Transit facilities. Wave Transit Customer Service Representatives maintain the front desk area, greet visitors, answer transit questions, and give directions. CSR staff must have open availability during hours of operation for transit buses, disasters, and emergency events.


  • Answer telephones and direct calls appropriately
  • Greet passengers and all other individuals as they enter Wave Transit facilities
  • Deliver accurate fare information to passengers
  • Calculate simple math and cash transactions as required
  • Familiarity with the local area/region
  • Computer literacy and the ability to multi-task


  • High School diploma or equivalent
  • A minimum of one (1) year verifiable employment in customer relations
  • Successful Pre-employment background check and drug screen required

Job Type: Part-time

Salary: $10.02 /hour

Click here to download the job application.

Accessible Van Driver (part-time)

Job Description

CFPTA is currently seeking service-oriented, dedicated and compassionate part-time accessible van drivers (Paratransit operators) to work with a population that is often over-looked and under-served. Paratransit operators provide customers with curb-to-curb transportation in a safe, courteous, and timely manner.

Responsibilities and Duties

  • Drives one of several different vans in a safe, courteous, and reliable manner throughout the service area within a daily assigned time schedule.
  • Assists passengers to and from their origin/destination.
  • Assists in the boarding of passengers using wheelchairs or other mobility aids and the proper securement of wheelchairs.
  • Treats all passengers with respect providing courteous service at all times and in every situation. Advise passengers of rules and regulations when necessary.
  • Completes and submits daily paperwork including written reports concerning passenger incidents, preventable and non-preventable accidents.

Qualifications and Skills

  • Must possess a high school diploma or GED.
  • Must possess a valid North Carolina driver license.
  • Must be able to pass a Department of Transportation physical.
  • Pre-employment background check and drug screen required.


  • Requires bending, twisting, squatting, crouching and kneeling.
  • Requires sitting for extended periods of time.
  • Requires assisting passengers in wheelchairs and lifting passenger walkers, strollers, and other mobility aids, up to 20 lbs., as often as 20 times per day.

Job Type: Part-time

Salary: $8.62 /hour

Click here to download the job application.

For instructions on how to submit a completed application, please consult the How to Apply section below.

A completed application must be received at 505 Cando Drive, Wilmington, NC 28405 or emailed to human resources to be considered.

Diesel Mechanic (full-time)

Job Description

Perform quality preventive maintenance inspections on all vehicles and equipment assigned to the Wave Transit Fleet.

Responsibilities and Duties

Ensure vehicles operate in a safe, comfortable, like-new condition by performing highest quality maintenance repairs on all aspects of vehicle systems.

  • Assist in diagnoses and repairs to mechanical, electrical, HVAC, pneumatic, hydraulic systems, transmissions, and gas/diesel engines, with supervision and help as needed.
  • Assist on road calls, on-the-road repairs and road tests as needed.
  • Properly filling out work orders and signing out parts when used on vehicles.
  • Keep all company tools and equipment clean and in good working order.
  • Work well with all other departments, co-workers and supervisors.
  • Demonstrate the ability to work in a safe manner.
  • Performs shop cleanup at the end of shift.
  • Ability to learn and comprehend maintenance manuals, parts books, and electrical diagrams.
  • Must have own tools and tool box up to one inch
  • Other Duties as assigned.

Education and/or Experience:

  • High School Diploma or G.E.D.
  • Minimum one-year automotive or heavy-duty truck repair experience
  • General knowledge of cranking, charging, electrical, and hydraulic systems

Other skills and Abilities:

  • Be able to obtain a valid Class B North Carolina Commercial Driver’s License with Air Brake and Passenger endorsements
  • Maintain current DOT physical certification and good motor vehicle record
  • Must be able to lift up to fifty pounds
  • Ability to use both standard and metric tools required
  • Paint and body experience a plus.

Job Type: Full-time

Salary: $19.38 /hour

Click here to download the job application.

For instructions on how to submit a completed application, please consult the How to Apply section below.


If you wish to submit an application for Wave Transit to retain on file, please click on one of the following links below:

How to Apply

All applicants must complete a Wave Transit Application for Employment. A link to the appropriate application is indicated under the position listing. Hard copy applications can be picked up at the information desk at Forden Station located at 505 Cando St. Wilmington, NC 28405. Resumes will not be accepted without an application. Applications will be kept on file for a period of not less than six (6) months. Please submit applications and resumes to the following:

Via Mail:

Wave Transit Human Resource Department

P.O. Box 12630

Wilmington, NC 28405-0130

Via Email:

Via Fax:



Most positions with Wave Transit or its contractors are classified as safety sensitive and are subject to all FTA requirements for safety sensitive positions including: pre-employment, random, post accident, reasonable suspicion and return to work drug and alcohol screening.
Fixed-route operators and maintenance personnel are required to have a valid Class B Commercial Driver License with a Passenger (P) endorsement issued by the state of North Carolina.

Benefits (may not be eligible to all positions)

  • Group Health Insurance
  • Dental and Vision Insurance
  • Paid Vacation
  • Sick leave
  • Holiday Pay
  • Competitive Wages
  • Uniforms
  • 401K and/or NC Local Government Retirement System (LGERS)
  • Onsite Gym

Wave Transit Participates in E-Verify

E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. U.S. law requires companies to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization.


Wave Transit is an Equal Opportunity Employer

Wave Transit and its contractors are committed to ensuring Equal Employment Opportunity (EEO) through its system of personnel practices including: recruitment, selection, promotions, terminations, transfers, layoffs, compensation, training, benefits and other conditions of employment.

These practices will not discriminate against an employee or applicant for employment on the grounds of age, color, race, religion, sex, national origin, disability, or military status except where any of the above is an occupational qualification. Furthermore, affirmative action will be taken to ensure EEO compliance. The steps for filing an EEO grievance are outlined in the EEO policy.

Wave Transit’s current EEO policy: March 18, 2016


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