Customers can book a trip to and from any location within a RideMICRO zone.

There are five RideMICRO transportation zones.

Zone 1: Northern Brunswick
Zone 2: Northeast New Hanover
Zone 3: Southern New Hanover
Zone 4: Northern New Hanover
Zone 5: UNCW Campus to CMS

All zones connect to the fixed-route service area at a transfer station or hub.

Zones 1 and 4 connect at Padgett Station.
Zones 2 and 4 connect at Forden Station.
Zone 3 connects at Monkey Junction Transfer Station.
Zone 5 connects at the Teal Terminal on UNCW campus.

Padgett and Forden Stations are full-service bus stations with restrooms, indoor seating, and customer service agents. Monkey Junction Transfer Station is listed as a ‘station’ in the RideMICRO app but it is not a building and does not provide full service. This location is two bus shelters at the southernmost point of the fixed-route network. The Teal Terminal is an outdoor transit hub on UNCW campus next to Fisher University Union.

Hours of Operation:

Zones 1 – 4
Weekdays: 6:00am to 8:00pm
Saturday: 8:00am to 6:00pm
Sunday: 9:00am to 5:00pm

UNCW Zone 5
Service between UNCW campus and UNCW Center for Marine Science
Weekdays:  7:00am – 7:00pm
Service in Zone 5 operates seasonally based on UNCW’s academic calendar.

Interruptions to microtransit service will be reported in the RideMICRO app. RideMICRO service closures follow Wave Transit’s holiday service schedule in all zones. Service in Zone 5 does not operate over the summer or during other times that class is out of session at UNCW.

Fare is $2 per person, per one-way trip. Discounts or reduced fare pricing do not apply to RideMICRO.

There are three pays to pay:

Option 1:  Credit/Debit card when booking in the app.
Option 2:  Cash – pay with exact change upon boarding.
Option 3:  Purchase a ticket for future use from Forden Station or Padgett Station

If connecting with the fixed-route network, bus fare must be paid separately. There are no free transfers between RideMICRO and fixed-route bus

UNCW students/faculty/staff ride fare-free in Zone 5 with their OneCard. Fare-free service applies only in Zone 5. OneCard holders must pay the regular $2 fare when traveling in Zones 1, 2, 3, or 4.

There are three ways to book a RideMICRO trip.

Schedule your ride using the new RideMICRO app, online through the web portal, or over the phone.

Book in the new RideMICRO app:
Download the app:  Google Play   |  Apple App Store

Book online using the web portal

Call us at 910-861-0661 to speak with our microtransit dispatch team.

Customers can book up to one week in advance or request a pickup ASAP.
Bookings are first come, first serve. Immediate pickups are not always available. Please plan accordingly.

If you try book by phone but do not reach a live dispatcher, please book with our AI representative or leave us a voicemail. We will contact you during regular service hours to confirm your reservation.

Book in the RideMICRO app to receive updates and notifications about your trip via text message, push notification, and in-app messaging.
For bookings made over the phone or through the web portal, please call our dispatchers at 910-861-0661 for updates.

Yes, you may bring your child. Please indicate in your reservation that you will be traveling with a child. Children ages 0-4 travel free with a fare paying adult – up to 3 fare-free children per fare paying adult.

Customers traveling with a child who needs a car seat must provide their own approved car seat or booster seat. RideMICRO is operated using small vans and SUVs which require use of a car/booster seat. Car/booster seats are not required on Wave Transit’s fixed-route buses.

The customer must install the car seat and remove it from the vehicle at the end of their trip. RideMICRO operators are not permitted to touch or install car seats.

The same regulations apply for RideMICRO as they do for the buses and shuttles; these include but are not limited to the following: no eating or drinking, no open containers of alcohol, no smoking or vaping, no weapons, and no pets.

Service dogs are permitted on RideMICRO. Emotional support or comfort animals are not considered service animals by the FTA and are not permitted on Wave Transit vehicles. Read more about accessibility features across Wave Transit services here.

Children 13 and older may ride without an adult and with siblings or other children younger than them. Situations will be assessed as needed to determine if a child can safely ride alone or be responsible for siblings or children younger than themselves.