Dial-a-Ride Transportation (DART)
What is DART
DART or Dial-a-Ride Transportation is a Wave van specially equipped with a wheelchair lift and restraints for standardized wheelchairs. Each van can accommodate both wheelchairs and semi-ambulatory passengers.
DART provides destination to origin service. No assistants or aides are provided by the Wave. Passengers may be accompanied by a personal care attendant at no additional charge.
Fares are $3.00 per person each way.
Hours of service Monday through Saturday from 6:00am - 9:30pm and Sunday from 9:30am - 6:00pm.
Who is Eligible for DART
The DART service is available to those individuals whose disability prevents them from independently boarding an accessible fixed route bus (with the driver operating the lift) and/or prevents them from getting to or from a boarding location.
The Wave has developed an application that will be used in determining eligibility for the DART program. To download an application, click here. To obtain an application via mail or fax, call the Wave office at (910) 202-2053. Completed applications can be mailed to the Wave Transit P.O. Box 12630 Wilmington, NC 28405-0130, or faxed to (910) 772-7942.
Click here to download a DART application.
Once you have been approved for the DART program, trips can be scheduled by calling the Wave DART reservation line at (910) 202-2053.
Please Note: DART is not an emergency ambulance service and drivers are not trained to handle medical problems. The operators will assist you on and off the wheel chair lift and will secure your standard wheel chair once on the bus. Since drivers can not leave the bus they will not be able to assist you into buildings.
DART operators cannot make change. You must have exact fare and pay at the start of each trip.
DART vans can only wait five minutes for you. If you are not ready by then, the DART van will have no choice but to move on to the next pick up. This is done in an effort to schedule DART passengers in the most efficient way possible.
Wave does not provide attendants. If you require additional assistance, you must provide your own attendant. Attendants may ride free of charge.
DART Contact Information
(910) 202-2053 Telephone
(910) 735-2962 Telecommunication Display Device (TDD)
(910) 772-7942 Fax