Complaint Form

 

I. INFORMATION ABOUT YOU:
 
 
Address:
 
City:   State:     Zip:
 
Phone:
 
Email Address: (*required field)
 
II. INFORMATION ABOUT YOUR COMPLAINT
 
Route Type: (Fixed, Paratransit, Other)
 
Date: (MM/DD/YY)   Time: (HH:MM  AM/PM)
 
Route:
 
Location:
 
Driver Involved? (Yes/No)
 
If yes, please provide the driver's name (if available):
 
 
We will attempt to resolve all complaints within 21 business days of receipt of this complaint form. After we have conducted an investigation into your complaint and a resolution has been reached by Wave Transit staff, you will be notified (if you choose to receive notification):
 
Would you like to receive notification that this complaint has been resolved?
(Yes/No)
 
If yes, how would you like to be notified of the resolution?
(US Mail/Email/Phone)